OPERATORS at 10111 call centres will again be hanging up their headsets as the strike for higher salaries resumes with immediate effect, the South African Policing Union (Sapu) has announced.
Sapu general secretary Oscar Skommere said the union had been fighting a losing battle with police management since it temporarily suspended its strike about three weeks ago.
“We hoped that CCMA intervention would give us a good outcome, but we were not getting what we thought we would. The response from SAPS was not positive,” he said today.
The union was still calling for the operators’ salary levels to be increased by two notches, an estimated increase of R50 000 a year.
An estimated 5 000 operators represented by Sapu embarked on the strike last month, forcing the SAPS to deploy police officers to the 10111 call centre.
Operators are employed under the Public Service Act and are therefore not considered an essential service.
Four days after embarking on the action, Sapu decided to temporarily suspend it to allow for CCMA negotiations to continue without any pressure, and “for the benefit of the public we serve”.